Profile

Profile settings control your SupportPage login — the identity you use to access the dashboard, not customer accounts (customers do not log in to SupportPage).

Open Account → Profile in the dashboard.

Account information

Updates save immediately or after you confirm the form, depending on the field.

Changing your email

1. Enter the new email address.
2. Confirm with your password if prompted.
3. Verify the new address via a confirmation link sent to the new inbox.
4. Until verified, some features may continue using the old email.

Changing your password

1. Choose Change password.
2. Enter current password and new password twice.
3. Save.

Active sessions may remain logged in until they expire — log out on shared machines after a password change.

Forgot password

Use Forgot password on the login screen if you are locked out. Reset links are single-use and time-limited. See Create an account.

Profile vs support page settings

Do not confuse account email with notification email for new requests — the latter is in Notifications.

Security recommendations

• Use a password manager
• Do not share one login across teammates — each operator should have their own account when team features are available, or use a shared inbox process with clear accountability
• Log out on shared computers

Deleting your account

Account deletion may be available under Profile or a separate privacy section. Deletion is irreversible and affects all support pages on the account.

Before deleting:

• Export request history if required for compliance
• Cancel subscription
• Unpublish pages and remove custom domains

Contact SupportPage support if you need a data export and do not see a self-serve option.

Related topics

• Create an account
• Invoices and subscription